iDent Clinic
According to our open methodology, this clinic scored 35.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 18 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1435.6/100
- Best for Expatsnot ranked
- Best for Dental Implants#1335.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1623.6/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1137.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented modern local anesthesia methods only; no general anaesthesia or sleep sedation mentioned [s1]
Summary
iDent is a dental clinic on Bogenbay Batyra 149 in Almaty, operating for over 17 years, offering therapy, surgery, implantology, orthodontics, prosthodontics and pediatric dentistry with CT/radiology. Directory listings show recurring complaints about upselling and staff.
Strengths
- Information Transparency: 16 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Reputation & Reviews: 3 of 14.5 verifiable points (missing: clinic responds to reviews; no recurring complaints)
- AI & Search Visibility: 0 of 5 verifiable points (missing: mentioned for: best dentist almaty; mentioned for: english speaking dentist almaty; mentioned for: dental implants almaty; mentioned for: emergency dentist almaty; mentioned for: almaty dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ? | English website version | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [ident-clinic-deepen] | 1/6 |
| ◐ | Google review volume [ident-clinic-deepen] | 0.5/3 |
| ? | Review recency | 0/3 |
| ✗ | Clinic responds to reviews as of 2026-08-26 [s2] | 0/2 |
| ✗ | No recurring complaints as of 2026-08-26 [s2] | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✗ | Works with international patients [s1] | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Almaty", "English speaking dentist Almaty", "dental implants Almaty", "emergency dentist Almaty", "Almaty dental clinic for expats".
| ✗ | Mentioned for: best dentist Almaty [ident-clinic-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Almaty [ident-clinic-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants Almaty [ident-clinic-deepen-4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Almaty [ident-clinic-deepen-5] | 0/1 |
| ✗ | Mentioned for: Almaty dental clinic for expats [ident-clinic-deepen-6] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 0104209 (12.03.2010, ООО "Banu") [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Гульмара Изтелеуова [s1] | стоматолог | not verified |
| Константин Шульгин [s1] | стоматолог-хирург, высшая категория | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Information Transparency: English website version
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dent.kz |
|---|---|
| Phone | +7 707 517 75 13 |
| https://www.facebook.com/ident.kz/ | |
| Google Maps | Map listing |
| Address | г. Алматы, ул. Богенбай батыра, 149, 2 этаж |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://ident.103.kz/ | address, 17+ years, license, doctors, services, hours | 2026-07-14 |
| s2 | https://zoon.kz/almaty/medical/stomatologicheskaya_klinika_ident/ | Zoon.kz reviews (re-checked 2026-08-26) cite unqualified/rude staff conduct, equipment failures during procedures, and unexpected treatment-plan changes | 2026-08-26 |
| ident-clinic-deepen | https://www.google.com/maps/place/Ident/@43.2525335,76.932265,754m/… | Google rating 3.0 (10 reviews) as of 2026-08-26 | 2026-08-26 |
| ident-clinic-deepen-2 | search:best dentist Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| ident-clinic-deepen-3 | search:english speaking dentist Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| ident-clinic-deepen-4 | search:dental implants Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| ident-clinic-deepen-5 | search:emergency dentist Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| ident-clinic-deepen-6 | search:dentist for expats Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. modern local anesthesia methods only; no general anaesthesia or sleep sedation mentioned |
| 2026-08-26 | Deepen 2026-08-26: rechecked website (live) and Google Maps (3.0★/10 reviews, low); re-verified Zoon.kz which reconfirms recurring complaints and no clinic responses (new access today, cited alongside prior s2). Site only mentions modern local anesthesia -> sedation=false. Visibility scout 5 queries (no matches). Cited 2 previously-uncited sources. |
A question or a correction?
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