iDent Clinic
According to our open methodology, this clinic scored 26.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #16 of 16 ranked clinics · Last checked: 26 August 2026
26.7/100
Positions by Rating Profile
- Overall Transparency & Trust#1626.7/100
- Best for Expatsnot ranked
- Best for Dental Implants#1632.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1615.1/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1332.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented modern local anesthesia methods only; no general anaesthesia or sleep sedation mentioned [s1]
Summary
iDent is a dental clinic on Bogenbay Batyra 149 in Almaty, operating for over 17 years, offering therapy, surgery, implantology, orthodontics, prosthodontics and pediatric dentistry with CT/radiology. Directory listings show recurring complaints about upselling and staff.
Strengths
- No red flags identified in public sources.
Weaknesses
- Reputation & Reviews: 5 of 20 verifiable points (missing: review recency; clinic responds to reviews; no recurring complaints; tripAdvisor presence)
- AI & Search Visibility: 0 of 7 verifiable points (missing: mentioned for: best dentist Almaty; mentioned for: English speaking dentist Almaty; mentioned for: dental implants Almaty; mentioned for: emergency dentist Almaty; mentioned for: Almaty dental clinic for expats; google indexing quality)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
6 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website Corrected: no working website: dent.kz, named on its Facebook page, does not resolve, and its Google listing gives none. [ident-clinic-deepen-11] [ident-clinic-deepen-12] [ident-clinic-deepen-13] | 0/4 |
| ? | Dentist names listed Not established: its Google listing names no dentist, and its Facebook and Instagram accounts named dentists only in 2023 posts; neither has posted since mid-2023. | 0/3 |
| ? | Dentist specializations listed Not established: its own channels state dentists’ fields only in 2023 posts, and its social accounts have not posted since mid-2023. | 0/2 |
| ✓ | Real clinic photos Genuine premises photos on the clinic's Google listing: reception under the clinic's logo and a working treatment room [ident-clinic-deepen-9] | 2/2 |
| ? | Service list published Not established: its Google listing and social profiles speak of all kinds of dental services without a treatment list. | 0/3 |
| ✓ | Clear contact details Phone +7 747 277 7772 on its Google listing and in its Facebook posts; its Facebook page also gives +7 707 517 7513. [ident-clinic-deepen-13] [ident-clinic-deepen-12] [s1] | 2/2 |
| ✗ | English website version No working clinic website, so no English website version. [ident-clinic-deepen-11] [ident-clinic-deepen-13] | 0/2 |
| ✓ | Address and map published Bogenbai Batyr Street 149 with a map pin on its Google listing, and the same address on its Facebook page. [ident-clinic-deepen-13] [ident-clinic-deepen-12] [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [ident-clinic-deepen] | 1/6 |
| ◐ | Google review volume [ident-clinic-deepen] | 0.5/3 |
| ✗ | Review recency as of 2026-09-24 [ident-clinic-deepen-10] | 0/3 |
| ✗ | Clinic responds to reviews as of 2026-08-26 [s2] | 0/2 |
| ✗ | No recurring complaints as of 2026-08-26 [s2] | 0/2 |
| ✓ | No suspicious review patterns Reviews are spread over three years from accounts with review histories, not a manipulation pattern [ident-clinic-deepen-7] | 2/2 |
| ✓ | Active Facebook presence The clinic's Facebook page, 'Ident_kz', last posted in May 2023. [ident-clinic-deepen-12] [s1] | 1/1 |
| ✗ | TripAdvisor presence Not found on TripAdvisor by name search; clinic's directory profile and Google listing do not reference TripAdvisor [ident-clinic-deepen-8] [s1] | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
1.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Almaty", "English speaking dentist Almaty", "dental implants Almaty", "emergency dentist Almaty", "Almaty dental clinic for expats".
| ✗ | Mentioned for: best dentist Almaty [ident-clinic-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Almaty [ident-clinic-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants Almaty [ident-clinic-deepen-4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Almaty [ident-clinic-deepen-5] | 0/1 |
| ✗ | Mentioned for: Almaty dental clinic for expats [ident-clinic-deepen-6] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✗ | Google indexing quality The clinic has no website of its own; a name-and-city web search on 2026-10-05 lists only directory, news and third-party pages. [ident-clinic-av4] | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 0104209 (12.03.2010, OOO "Banu") [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Гульмара Изтелеуова [s1] | Dentist | not verified |
| Константин Шульгин [s1] | Oral surgery, highest category | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Information Transparency: Dentist specializations listed
- Information Transparency: Service list published
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +7 707 517 75 13 |
|---|---|
| https://www.facebook.com/p/Ident_kz-100087869576533/ | |
| Google Maps | Map listing |
| Address | г. Алматы, ул. Богенбай батыра, 149, 2 этаж |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://ident.103.kz/ | Directory profile has no TripAdvisor link or mention; Google listing has no TripAdvisor reference either | 2026-09-24 |
| s2 | https://zoon.kz/almaty/medical/stomatologicheskaya_klinika_ident/ | Zoon.kz reviews (re-checked 2026-08-26) cite unqualified/rude staff conduct, equipment failures during procedures, and unexpected treatment-plan changes | 2026-08-26 |
| ident-clinic-deepen | https://www.google.com/maps/place/Ident/@43.2525335,76.932265,754m/… | Google rating 3.0 (10 reviews) as of 2026-08-26 | 2026-08-26 |
| ident-clinic-deepen-2 | search:best dentist Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| ident-clinic-deepen-3 | search:english speaking dentist Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| ident-clinic-deepen-4 | search:dental implants Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| ident-clinic-deepen-5 | search:emergency dentist Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| ident-clinic-deepen-6 | search:dentist for expats Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| ident-clinic-deepen-7 | https://www.google.com/maps?cid=1424187618291090193&hl=en | 10 reviews read across newest+lowest sorts date from 2020-04-14 to 2023-02-05 with no date cluster; reviewers include a 17-review and a 12-review Local Guide account; histogram 5★ 5 / 1★ 5, not a 100% 5-star base | 2026-09-24 |
| ident-clinic-deepen-8 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=iDent+Al… | TripAdvisor name search returns no matching business, only generic Almaty destinations, hotels and attractions | 2026-09-24 |
| ident-clinic-deepen-9 | https://www.google.com/maps?cid=1424187618291090193&hl=en | Google listing photo strip read 2026-09-24 (4 photos): reception desk under the "iDent" logo with staff, and a treatment room with a dentist and assistant at work; not stock images | 2026-09-24 |
| ident-clinic-deepen-10 | https://www.google.com/maps?cid=1424187618291090193&hl=en | Google listing 2026-09-24 (sorted by newest): newest review dated 2023-02-05 | 2026-09-24 |
| ident-clinic-deepen-11 | https://dent.kz/ | The website named on the clinic's Facebook page, dent.kz, does not resolve (checked with and without www on 2026-09-30) | 2026-09-30 |
| ident-clinic-deepen-12 | https://www.facebook.com/p/Ident_kz-100087869576533/ | Facebook page 'Ident_kz' (read 2026-09-30): its About section gives the address Bogenbay Batyra 149, Almaty, the phone +7 707 517 7513 and the website dent.kz; its posts carry the booking phone +7 747 277 7772 and the same address; the newest post is dated 2023-05-12, and a post of February 2023 introduces a new orthodontist by name | 2026-09-30 |
| ident-clinic-deepen-13 | https://www.google.com/maps?cid=1424187618291090193&hl=en | Google listing read on 2026-09-30: Bogenbai Batyr Street 149, Almaty, with its map pin; phone +7 747 277 7772; no website; the owner's description speaks of a full range of dental services over 24 years, with no treatment list and no dentist named | 2026-09-30 |
| ident-clinic-av4 | search:"iDent Clinic" Almaty Bogenbai batyr 149 | Web search run on 2026-10-05 (English, US results) for the clinic's name and city: 9 results listed. no page of an own site: a directory page lists the clinic, the rest are directory and map pages of other Almaty clinics. Listed: a Zoon directory page for the clinic, a further Zoon page of another clinic and seven Yandex Maps pages. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Google indexing quality measured as poor after a name-and-city web search on 2026-10-05 (no website of its own, none listed). |
| 2026-09-30 | Re-read 2026-09-30 on the clinic's own channels, its Google listing, Facebook page and Instagram account: dent.kz does not resolve and no other website is linked, so the website is corrected to absent, with no English version; its social accounts named dentists only in 2023 and have not posted since mid-2023, so dentist names, specializations and the service list are now unverified. The Facebook link now points to its current page address. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's Google listing, including its photo strip. Recorded: genuine operatory and reception photos uploaded by the clinic. Google listing unchanged at 3.0 from 10 reviews, newest dated 2023-02-05 (no recent reviews); reviews spread over three years from accounts with histories, not a manipulation pattern. Not found on TripAdvisor. Still unverified: prices, service pages, structured data, WhatsApp, service explanations and English — its directory-platform profile page is not a channel the clinic operates itself, so those need a different source. |
| 2026-09-10 | Website https://dent.kz has been offline since the 2026-08-26 link sweep and was re-probed dead on 2026-09-10 (3 attempts, protocol and host variants, Maps listing checked for a replacement); removed from the card. |
| 2026-08-26 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. modern local anesthesia methods only; no general anaesthesia or sleep sedation mentioned |
| 2026-08-26 | Deepen 2026-08-26: rechecked website (live) and Google Maps (3.0★/10 reviews, low); re-verified Zoon.kz which reconfirms recurring complaints and no clinic responses (new access today, cited alongside prior s2). Site only mentions modern local anesthesia -> sedation=false. Visibility scout 5 queries (no matches). Cited 2 previously-uncited sources. |
A question or a correction?
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