Family Dental Solutions
According to our open methodology, this clinic scored 57.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 16 ranked clinics · Last checked: 24 September 2026
57.2/100
Positions by Rating Profile
- Overall Transparency & Trust#1057.2/100
- Best for Expatsnot ranked
- Best for Dental Implants#1056.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#771.4/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1254.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified site mentions modern anesthesia methods only; one testimonial describes avoiding general anesthesia via behavioral technique, not offering it
Summary
Family Dental Solutions is a family dental clinic in Almaty offering therapy, prosthodontics, implantology, surgery and pediatric dentistry, with named staff and prices published on its site. It has a 2GIS listing at Gagarin Avenue 309/1 (BC Comfort).
Strengths
- Information Transparency: 18 of 20 points.
- Price Transparency: 15 of 15 points.
Weaknesses
- Reputation & Reviews: 9 of 20 verifiable points (missing: review recency; no suspicious review patterns; active Facebook presence; tripAdvisor presence)
- AI & Search Visibility: 0 of 8 verifiable points (missing: mentioned for: best dentist Almaty; mentioned for: English speaking dentist Almaty; mentioned for: dental implants Almaty; mentioned for: emergency dentist Almaty; mentioned for: Almaty dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Site shows named staff photos on its own image host, e.g. a dentist in a white coat inside the clinic [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✓ | Address and map published [s1] [s2] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s1] | 3/3 |
| ✓ | Cleaning price listed Ultrasonic cleaning priced on the clinic's price page [family-dental-solutions-deepen-11] | 2/2 |
| ✓ | Filling price listed Composite filling priced from 17,000 KZT on the price page [family-dental-solutions-deepen-12] | 2/2 |
| ✓ | Crown price listed Metal-ceramic and zirconia crown prices published [family-dental-solutions-deepen-13] | 2/2 |
| ✓ | Implant price listed Implant brands priced from 192,000 KZT, plus a turnkey implant+crown price [family-dental-solutions-deepen-14] | 2/2 |
| ✓ | Consultation price listed Initial visit/diagnosis priced at 6,000 KZT on the price page [family-dental-solutions-deepen-15] | 2/2 |
| ✓ | X-ray / imaging price listed Targeted X-ray image priced from 1,500 KZT [family-dental-solutions-deepen-16] | 2/2 |
Reputation & Reviews
9 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [family-dental-solutions-deepen] | 4/6 |
| ◐ | Google review volume [family-dental-solutions-deepen] | 0.5/3 |
| ✗ | Review recency as of 2026-09-24 [family-dental-solutions-deepen-9] | 0/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews with dated, personalized responses [family-dental-solutions-deepen-20] | 2/2 |
| ✓ | No recurring complaints Histogram is 100% 5-star (11 of 11); no low reviews to show a pattern [family-dental-solutions-deepen-21] | 2/2 |
| ✗ | No suspicious review patterns Burst of reviews in a 2-day window plus mostly single-review accounts, at a small base [family-dental-solutions-deepen-9] | 0/2 |
| ✗ | Active Facebook presence Facebook searches by its name with the city, by its phone number and by its website domain found no page of the clinic [family-dental-solutions-deepen-23] [family-dental-solutions-deepen-24] | 0/1 |
| ✗ | TripAdvisor presence Not found on TripAdvisor by name search; clinic's own site and Google listing do not reference TripAdvisor [family-dental-solutions-deepen-10] [family-dental-solutions-deepen-22] | 0/0.5 |
| ✓ | Other review platforms 2GIS listing (at Gagarin Ave 309/1): rating 4.9 from 201 ratings, 146 written reviews. [family-dental-solutions-deepen-25] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Intraoral X-ray imaging documented and priced [family-dental-solutions-deepen-17] | 2/2 |
| ✗ | CBCT (3D imaging) Price page's radiography section lists only intraoral X-ray; no CBCT/3D imaging item [family-dental-solutions-deepen-18] | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✗ | Emergency care No same-day/urgent-care wording found on any of the site's 4 pages [family-dental-solutions-deepen-8] | 0/1.5 |
| ✗ | Works with international patients [s1] | 0/2 |
Communication & Service
4.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Almaty", "English speaking dentist Almaty", "dental implants Almaty", "emergency dentist Almaty", "Almaty dental clinic for expats".
| ✗ | Mentioned for: best dentist Almaty [family-dental-solutions-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Almaty [family-dental-solutions-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants Almaty [family-dental-solutions-deepen-4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Almaty [family-dental-solutions-deepen-5] | 0/1 |
| ✗ | Mentioned for: Almaty dental clinic for expats [family-dental-solutions-deepen-6] | 0/1 |
| ✗ | Structured data on website No JSON-LD or microdata found on any page read [family-dental-solutions-deepen-19] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages Services are listed as one price table, not on individual service pages [family-dental-solutions-deepen-7] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Демьянушко Олег Васильевич [s1] | Dentist, highest category (orthodontics, general dentistry, oral surgery) | not verified |
| Тналиева Токжан Аятовна [s1] | Family dentist (general dentistry, orthodontics, oral surgery) | not verified |
| Таякин Игорь [s1] | General dentistry (therapist) | not verified |
| Миниахметова Альфия Радиковна [s1] | Dental assistant | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- medium Suspicious review patterns (-5 pts) — Suspicious review patterns recorded in the data (derived).
Red-flag penalty applied: -5 points (capped at -20).
Data We Could Not Verify
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://familydental.kz |
|---|---|
| Phone | +7 700 180 4803 |
| +7 700 180 4803 | |
| Google Maps | Map listing |
| Address | г. Алматы, БЦ «Комфорт», ул. Серкебаева, 107 (ранее указывалась как пр. Гагарина, 309/1), корпус 1, офис 9, 2 этаж |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://familydental.kz | Home page photo gallery: staff portraits (andrey.jpg, stomatolog-almaty.jpg etc.) hosted on the site's own CDN, one shows a dentist in a white coat against a clinic interior background; no stock-photo filenames | 2026-09-24 |
| s2 | https://2gis.kz/almaty/firm/70000001045818525 | 2GIS listing, address as published on the clinic's own site (No. 309/1), email | 2026-07-14 |
| family-dental-solutions-deepen | https://www.google.com/maps/place/%D0%A1%D1%82%D0%BE%D0%BC%D0%B0%D1… | Google rating 5.0 (11 reviews) as of 2026-08-26; address on listing matches new Serkebaeva 107 address | 2026-08-26 |
| family-dental-solutions-deepen-2 | search:best dentist Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| family-dental-solutions-deepen-3 | search:english speaking dentist Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| family-dental-solutions-deepen-4 | search:dental implants Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| family-dental-solutions-deepen-5 | search:emergency dentist Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| family-dental-solutions-deepen-6 | search:dentist for expats Almaty | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| family-dental-solutions-deepen-7 | https://familydental.kz/price-list | Sitemap has only 4 URLs (home, price-list, about, kontakt); all treatments are grouped as line items on the single price-list page, no per-service pages | 2026-09-24 |
| family-dental-solutions-deepen-8 | https://familydental.kz/about | Read home, price-list, about and kontakt pages (full sitemap, 4 URLs): no mention of emergency, same-day or acute-pain appointments | 2026-09-24 |
| family-dental-solutions-deepen-9 | https://www.google.com/maps?cid=16258637717474755720&hl=en | Google listing read 2026-09-24 (sorted by newest and by lowest): 7 distinct reviews, 6 dated 2024-08-13/14 (5 on 2024-08-13) and one 2024-09-05; 5 of the 7 accounts show a single review; histogram 11 of 11 five-star | 2026-09-24 |
| family-dental-solutions-deepen-10 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Family+D… | TripAdvisor name search returns no Kazakhstan/Almaty result (only unrelated US listings) | 2026-09-24 |
| family-dental-solutions-deepen-11 | https://familydental.kz/price-list | "Ultrasonic cleaning – deep removal of dental deposits, polishing with paste; from 18000 KZT" | 2026-09-24 |
| family-dental-solutions-deepen-12 | https://familydental.kz/price-list | "Medium caries (composite filling); from 17000 KZT – 1 tooth" | 2026-09-24 |
| family-dental-solutions-deepen-13 | https://familydental.kz/price-list | "Metal-ceramic crown; from 36000 KZT – 1 tooth"; "Zirconia crown ...; from 108000 KZT – 1 tooth" | 2026-09-24 |
| family-dental-solutions-deepen-14 | https://familydental.kz/price-list | "Osstem implant; from 192000 KZT"; "Total turnkey implant cost with zirconia crown; 396000 KZT per 1 tooth" | 2026-09-24 |
| family-dental-solutions-deepen-15 | https://familydental.kz/price-list | "Initial visit, diagnostics; 6000 KZT" | 2026-09-24 |
| family-dental-solutions-deepen-16 | https://familydental.kz/price-list | "Radiography, targeted (periapical) image; from 1500 KZT – 1 tooth" | 2026-09-24 |
| family-dental-solutions-deepen-17 | https://familydental.kz/price-list | Price page radiography section: "Radiography, targeted (periapical) image; from 1500 KZT – 1 tooth" | 2026-09-24 |
| family-dental-solutions-deepen-18 | https://familydental.kz/price-list | Radiography section of the price page has one line item ("Targeted (Periapical) Image"); no CBCT, cone beam or 3D tomography item anywhere on the 4-page site | 2026-09-24 |
| family-dental-solutions-deepen-19 | https://familydental.kz | A read of all 4 sitemap pages found no JSON-LD; the only schema.org markup is ImageObject microdata on images, no business entity (Dentist/LocalBusiness/Organization) | 2026-09-24 |
| family-dental-solutions-deepen-20 | https://www.google.com/maps?cid=16258637717474755720&hl=en | Owner reply to a reviewer (2024-09-06): a thank-you for the review and high rating | 2026-09-24 |
| family-dental-solutions-deepen-21 | https://www.google.com/maps?cid=16258637717474755720&hl=en | Google listing 2026-09-24: histogram 5★ 11 / 4★ 0 / 3★ 0 / 2★ 0 / 1★ 0; 8 distinct reviews read (newest + lowest sorts) all positive, no repeated complaint theme | 2026-09-24 |
| family-dental-solutions-deepen-22 | https://familydental.kz | 4-page site has no TripAdvisor link or mention; Google listing has no TripAdvisor reference either | 2026-09-24 |
| family-dental-solutions-deepen-23 | https://www.facebook.com/ | Facebook searches on 2026-09-30 by its name with the city, by its phone number and by its website domain: no page of the clinic | 2026-09-30 |
| family-dental-solutions-deepen-24 | https://familydental.kz | Home page read 2026-09-30: no link to a Facebook page of the clinic | 2026-09-30 |
| family-dental-solutions-deepen-25 | https://2gis.kz/almaty/firm/70000001045818525 | 2GIS listing at Gagarin Ave 309/1: rating 4.9 from 201 ratings, 146 written reviews (checked 2026-10-01) | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: 2GIS listing at Gagarin Ave 309/1, rating 4.9 from 201 ratings, 146 written reviews. |
| 2026-09-30 | Searched Facebook for the clinic by its name with the city, by its phone number and by its website domain; none of the searches found a page of the clinic, and its website links none. Recorded absence from Facebook. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (home, prices, about, contacts pages) and its Google listing. Recorded: cleaning, filling, crown, implant, consultation and X-ray prices published; intraoral X-ray documented but no CBCT; no emergency wording; no structured data or dedicated service pages; genuine staff photos on site. Google listing unchanged at 5.0 from 11 reviews, newest dated 2024-09-05 (no reviews in the past year); owner replies to reviews; no recurring complaint theme, but most reviews cluster in a 2-day window from single-review accounts. Not found on TripAdvisor. Still unverified: English spoken, Facebook presence. |
| 2026-08-26 | Deepen 2026-08-26: rechecked website (live) - address now reads Serkebaeva 107 instead of stored Gagarina 309/1 (same BC Comfort building); confirmed independently by Google Maps listing at the same address. Google Maps 5.0★/11 reviews; 2GIS re-verified 4.9★/199 ratings (still shows Gagarina naming). Visibility scout 5 queries (no matches). Cited 1 previously-uncited source. |
A question or a correction?
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